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Recent articles
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  • dealing with difficult callers Dealing with difficult callers | a one day telephone handling training course £139.00 £99.00
  • Complaint handling techniques £139.00 £99.00
  • Handling awkward conversation | a one day training course £99.00 – £129.00
  • Mediation and negotiation techniques | a one day training course £139.00
  • Managing difficult teams | a one-day training course £99.00 – £139.00
  • Assertiveness techniques | a one day training course £99.00 – £139.00
  • Dealing with difficult people | a one-day training course £99.00 – £139.00
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