We take your privacy seriously at ACM Training. So on this page you’ll find a whole heap of stuff concerning our approach to the information about you that we collect, hold and – when asked – delete. There’s also guidance on how we store and process your data. You’ll see that word process crop up quite a few times. Put simply it’s a technical term for use. We hope the guide is written so that it makes sense to people (ourselves included) who aren’t legally trained or experts in initials like GDPR, ICO and 3HZ (I made that last one up)!
Courses and books
Dealing with difficult callers | a one day telephone handling training course
- Handling awkward conversation | a one day training course £99.00 – £129.00
- Mediation and negotiation techniques | a one day training course £99.00 – £139.00
- Managing difficult teams | a one-day training course £99.00 – £139.00
- Assertiveness techniques | a one day training course £99.00 – £139.00
- Dealing with difficult people | a one-day training course £99.00 – £139.00